Volunteer in our charity shops

Our shop volunteers make an enormous contribution to the work we do here at Wood Green, helping us make a difference to the lives of pets and people across the UK. 

Volunteering with Wood Green in our charity shops is incredibly rewarding, for you and pets in need. You’ll get the opportunity to keep yourself busy while learning new skills, gain valuable experience, complete qualifications in retail, strengthen your CV and make new friends.  

From customer sales advisors to fashion enthusiasts, drivers, donation sorters, till operators and PAT testers, there are a variety of exciting roles available. 


Why volunteer in our charity shops?

“I started volunteering because I met some of the team and instantly felt like part of the Wood Green family. While volunteering for Wood Green, I have achieved an NVQ in Retail.”  - Tracy, Lead Volunteer

“My real inspiration is animal welfare…and wanting to help animals in any way I can. So, volunteering in the charity shop is the perfect way to assist!”  - Clare, Shop Volunteer 

We need your help now more than ever. If you are interested in volunteering at one of our shops, please complete the form below.

Volunteering: Frequently asked questions

  • Do I need any specific skills or qualifications?

    You do not need any previous work experience or qualifications. All you need is at least one referee, your commitment to Wood Green and promise to adhere to current COVID-19 trading rules. 

  • How much time do I have to give as a volunteer?

    It’s up to you, however much or as little time you wish to spare. All voluntary hours are negotiable and we will work around you. 

  • Will I receive any training?

    Yes, we will provide all the training and support you need to help you perform your role confidently, effectively and safely. 

  • What is the minimum age to volunteer in your charity shops?

    You must be 14 years or older to volunteer in our charity shops, whether it’s for work experience, The Duke of Edinburgh’s Award or The Prince’s Trust scheme. We will require consent from a parent or guardian before your volunteering position commences.

  • What COVID-19 safety measures are in place?

    Every team member is provided with personal protective equipment and training. Within the shops, there are protective screens at the tills and thorough cleaning schedules, with ample space to allow for social distancing and customer flow. All donations are stored in isolation for 48 hours.